The location is perfect if you want to walk a while for a proper Basque-vibe restaurant or café. Beds are comfy and the staff, well, they're moderately nice.

Oh, joy, a complicated and malfunctioning automated check-in system. And let's not forget the flooded bathroom.

As youngsters, we loved the great facilities in the kitchen, including multiple microwaves and ovens, large toaster, fridges. the common areas were also very nice, and the beds, pillows, and comforter/blankets were incredibly comfortable. the property's concept of sustainability was impressive, and all the locations looked really nice.

We felt very well looked after, and there was nothing to complain about.

The common area is nice and the rooms have a good gender balance. They provide a hairdryer, washing machine, and kitchen facilities. Online reception is responsive and the WiFi works well. The staff, particularly Javi, are knowledgeable and helpful in recommending local places to eat.

I had a fantastic stay at a lovely hotel in Bilbao. The room was spotless and comfortable, with great air conditioning. The bathroom was clean and easy to use, and there was even a small light and charging station near the beds. The staff at check-in were incredibly friendly and helpful, and the check-in process was quick and convenient, with no time wasted at the reception. great value for the money and a wonderful experience.

The hotel breakfast menu could benefit from some variety.

We had a very clean and easy stay at the eco house. Once inside the building, it was straightforward to navigate and use the facilities. the dorms were well-maintained and provided a decent level of privacy with the panel dividers between the beds. The staff, in general, were friendly and helpful. Cons: Couldn't fault 👍🏼.

This eco, friendly hotel offers great value in terms of location and competitive prices. It's conveniently positioned near the city center with an easily walkable distance. the rooms are quiet and clean, and the staff is responsive and quick to address any concerns. You'll enjoy fast wifi and the decor is eco, friendly and very comfy.

The bathroom could use some improvements in terms of post, shower cleaning to prevent water from flooding the floor.

The staff were incredibly helpful and friendly, going out of their way to assist me. The common space had ample tables and outlets for working or reading. The location, although a bit of a walk to the city center, was pleasant.

No complaints

For the price, I got great value during my stay at Naitly. The room was comfortable and clean, and the staff treated me with exceptional kindness and helpfulness.

Hotel breakfast could use some improvement.

The hotel has a great concept of sustainability, which is impressive. , the staff was moderately friendly which made me at ease. the community space & kitchen was well-equipped and fancy to look at.

The location isn't convenient. I needed to walk 10 minutes from the old quarter, with the last part being up a hill, which was exhausting.

This hotel offers a luxurious experience with exclusive amenities such as a private spa and wellness center. the room was spotless and had high-end furnishings with a stunning view of the city. the service was impeccable and attentive to my needs. The leisure room was equipped with a large flat-screen TV and comfortable chairs. Cons: the location was a bit far from the city center, but the hotel provided a shuttle service that made it convenient to get around.

Clean and sustainable hotel with friendly staff, comfortable beds, and well-equipped kitchen.

Liked everything.

my stay at the eco house was an absolute delight! the staff was friendly, the room was clean and comfortable, and the kitchen facilities were excellent. the modern and eco-friendly decor added to the overall appeal. a truly wonderful experience that exceeded my expectations in every way.

bathroom floor was constantly wet.

Convenient Location, Spotless Cleanliness, and Great Amenities the hotel's location offers easy access to the city's attractions, with public transport links nearby. the rooms were immaculately clean, spotless and provided several amenities that made my stay more comfortable. the hotel offers a wide range of facilities, from a fitness center and swimming pool to a rooftop bar that offers fantastic views of the city.

Poor Customer Service, Slow Check-In, and Noisy Room the staff is not very friendly. the check-in process was slow, and I had to wait for a long time to get the room key.